Emergency Plumbing & Drainage

Emergency Plumbing & Drainage in Eastbourne & East Sussex

Blocked drains, overflowing toilets, burst pipes and sewage backing up into your property. Call our local team in Hailsham and we'll talk you through what to do and arrange to get to you, wherever you are in Eastbourne and East Sussex.

Domestic and commercial call-outs

Jetting and tanker support when the job needs it

We find the cause, not just the symptom

Based in Hailsham, covering all of East Sussex

When to Call Us

Emergency Drainage Problems We Deal With in Eastbourne

Drainage emergencies tend to happen at the worst possible moment, and they get worse the longer they're left. We deal with:

  • Blocked drains backing up into the property
  • Toilets, sinks or showers that won't drain or are overflowing
  • Overflowing manholes and inspection chambers
  • Bad smells coming from drains or gullies
  • Burst pipes and leaks causing water damage
  • Flooded gullies, yards and car parks after heavy rain
  • Blocked drains at shops, restaurants, offices and commercial sites

If water or sewage is coming into the building, call us straight away rather than sending the form.

Before We Arrive

What to Do While You Wait

A few simple steps can stop the problem getting worse and keep everyone safe:

  • Stop running taps, showers, toilets, dishwashers and washing machines
  • If a pipe has burst, turn off the water at the stopcock, usually found under the kitchen sink
  • Keep children and pets away from any sewage
  • If water is near sockets or electrics, switch the power off at the consumer unit if it's safe to reach
  • Don't lift manhole covers unless you know it's safe to do so
  • Take a few photos for your insurer if there's any damage

How We Work

How We Handle an Emergency Call-Out

Call and Get Advice

Tell us what's happening and where. We'll give you advice over the phone and arrange to get to you.

We Find the Problem

We trace the blockage or leak, using rods, jetting or a CCTV camera to find exactly where it is and what's causing it.

We Clear It and Make It Safe

We clear the blockage, remove any standing water or sewage with a tanker if needed, and make burst pipes safe.

We Explain What Caused It

If there's damage behind the problem, such as a cracked pipe or root ingress, we'll show you and explain your repair options.

Our Methods

How We Clear Blocked Drains

We pick the method that suits the blockage and the pipe, so drains are cleared properly without causing damage.

Drain Rodding

Flexible rods push through the pipe to break up and clear straightforward blockages, especially in smaller domestic drains.

High-Pressure Water Jetting

A powerful water jet scours the inside of the pipe, cutting through grease, silt, scale and debris that rods leave behind.

CCTV Camera Inspection

A camera on a cable shows the inside of the drain, so we can see what caused the blockage and check the pipe is clear.

Tanker Extraction

When there's a lot of standing water or sewage, a suction tanker removes it quickly so the area can be cleared and cleaned.

Homes and Businesses

Emergency Drainage for Homes, Landlords and Commercial Sites

For Homeowners and Landlords

A blocked toilet or a drain backing up into the garden needs sorting quickly. We clear the blockage, tidy up and explain what caused it, so you know whether it's likely to happen again.

Landlords and letting agents can call us direct for their tenants' properties.

For Businesses and Commercial Sites

For restaurants, care homes, shops, offices and industrial units, a drainage emergency can stop the business.

We work to keep disruption to a minimum and can follow up with planned maintenance so it doesn't happen again.

Stop It Happening Again

Why Drains Keep Blocking

Most blockages have a cause that can be fixed. The most common ones we find are:

  • Fat, oil and grease poured down kitchen sinks
  • Wet wipes, sanitary products and nappies flushed down toilets
  • Tree roots getting into cracked pipes or loose joints
  • Broken or collapsed sections of pipe
  • Silt, leaves and debris washed into gullies
  • Poor falls on older pipework, so waste settles instead of flowing

If you've had the same blockage more than once, a CCTV drain survey will show why, and whether the pipe needs repairing.

Areas We Cover

Emergency Drainage Across Eastbourne and East Sussex

We're based in Hailsham and cover emergency call-outs across Eastbourne, Polegate, Willingdon, Pevensey, Bexhill-on-Sea, Hastings, Lewes, Seaford, Newhaven, Uckfield, Heathfield and the villages in between.

See all the areas we cover

Related Services

Services That Often Follow an Emergency

CCTV Drain Surveys

Find out why a drain keeps blocking, with a camera survey and written report.

Find Out More

Drain Repair & Relining

Fix cracked or root-damaged pipes from the inside, without digging.

Find Out More

High-Volume Suction Tankers

Remove large amounts of flood water, sewage or liquid waste quickly.

Find Out More

Get Help

Report a Drainage or Plumbing Problem

For an emergency, call 01323 364755. For anything that can wait a few hours, send us the details below and we'll get back to you.

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01323 364755

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